[ Retail Investing & Brokerage ]

Onboard investors smoothly and keep client communications accurate, without growing the operations team.

We automate the operations around your products - intake, checks, documents, and client communications - using the Audit, Design, Deploy, Optimize method.

[ Our method ]
Audit · Design · Deploy · Optimize
[ Use cases ]

What we automate

Concrete workflows for this segment. Most clients start with one and expand.

Investor onboarding & KYC

Guide new clients through identity, address, and source-of-funds checks, routing exceptions to your compliance team.

Appropriateness questionnaire workflow

Collect questionnaire answers and apply the rules you define; the assessment and sign-off stay with your licensed staff.

Statements & tax documents

Generate periodic statements and year-end tax documents from your platform data, on schedule.

Support triage

Answer account and service questions, and hand anything that sounds like a request for advice to a licensed person.

[ Compliance considerations ]

Built for a regulated business

Automation that follows your policies and leaves an audit trail:

No advice by automation

Assistants are limited to service and account questions, with guardrails that escalate advice-like requests.

Record keeping & audit trail

Client communications and onboarding decisions logged to meet the record-keeping rules you operate under.

[ Our role ]

We automate. You decide.

Decisions stay with your licensed team

ThinkX builds and runs automation for financial firms. We do not lend, arrange credit, or give investment advice; lending and investment decisions stay with your licensed team and policies.

[ Potential Unlocked ]

Book a free process audit

A 30-minute discovery call where we map the top three automation opportunities in your business. No cost, no obligation - just the three highest-ROI automations we’d build first.

Book my free audit
Process map
Ranked automations
Top 3
Audit call
30 min